Shipping and Delivery
Where We Ship To
We ship within Canada, the United States, Mexico, Australia, New Zealand, some parts of Asia (Japan, Singapore), and some parts of Europe (UK, France, Ireland). Please note that some brands may not allow us to ship outside of Canada. Any item that cannot ship outside Canada will be restricted in the checkout process.
Shipping Rates
Shipping rates will automatically be applied at checkout. All shipping fees are non-refundable.
Canada
If you're in the Vancouver area, we encourage you to use in-store pick-up and help minimize our carbon footprint.
- Expedited Shipping
- Orders $200+ | FREE
- Orders $50.00–$199.99 | $15.00
- Orders $0.00–$49.99 | $10.00
- XpressPost Shipping
- Orders $50.00+ | $40.00
- Orders $0.00–$49.99 | $20.00
United States
DHL Worldwide Express*
- Orders $200+CAD | FREE
- Orders $0.00–$199.99 CAD | $25.00 CAD
*In some cases, DHL cannot provide labels for certain US destinations. In these cases, USPS Expedited is used.
Mexico
DHL Worldwide Express
- Flat rate of $30.00 CAD
All Other International Destinations
DHL Worldwide Express
- Flat rate of $60.00 CAD
Shipping For Returns & Exchanges
Customers are responsible for paying return shipping costs. Original shipping costs are non-refundable. If you are exchanging an item, the time it takes for your exchanged product to reach you may vary based on your location.
Transit Times
Canada
Orders received before 2:00pm PST Monday - Friday will ship same day
Orders received on weekends ship Mondays
- Expedited Shipping
- BC/Yukon/Alberta | 2-3 days
- Saskatchewan/Manitoba/Ontario | 3-5 days
- Quebec/Maritime Provinces/Nunavut/Northwest Territories | 5-7 days
- XpressPost
- Most Canadian destinations | 48hrs
*Transit times are average and not guaranteed.
International
Orders received before 2:00pm PST Monday - Friday will ship same day
Orders received on weekends ship Mondays
- United States | 1-2 days
- Western Europe | 3-4 days
- Australia & New Zealand | 4-5 days
- Asia | 3-4 days
- Mexico | 3-4 days
*Transit times are average and not guaranteed.
*Customs delays are outside the control of RunAsYouAre.
Taxes/Customs Fees
Canada
Sales tax is applied automatically during the checkout process to Canadian customers. Taxes are based on the Province/Territory of the final destination.
International
Customers outside of Canada are not charged taxes, but do bear the sole responsibility for any duties your local customs office may charge. These fees are the responsibility of the receiver.